Implementation
​Our implementation service offers a comprehensive, end-to-end solution on AlchemyJ to transform organizations’ data into actionable insights. We manage the entire project lifecycle, including project management, requirements analysis, design, parameterization, configuration, and testing.
On-going Enhancement
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Our post-implementation service is designed to ensure that the organization's AlchemyJ implementation stays ahead of the evolving demands of the financial industry.
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Given the rapid changes in the financial market, our dedicated service team continuously monitors new requirements of the industry and proactively enhances AlchemyJ to anticipate changes before organizations recognize them.
Training
Our training service equips organizations with the skills and knowledge to manage AlchemyJ independently. We provide comprehensive training programs that enable their engineers to carry out ongoing maintenance, support, and operation of AlchemyJ with full autonomy.
Support
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Our 24/7 support service ensures that organizations receive prompt and reliable assistance whenever they need help beyond their in-house team’s capabilities. We offer continuous support through various online communication channels, ensuring accessibility and quick response times.
Maintenance
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Our ongoing maintenance service ensures that your data analytics remains efficient and reliable. This service includes regular health checks through detailed log reviews on several key system resources and metrics, such as memory, CPU, storage, response time and downtime. This enables us to identify any potential issues before they affect operations.